5.01 Communicating with Customers Discussion
The player will show in this paragraph
Prior to this discussion, make sure you watch the Workplace Essential Skills Online: Communicating with Customers video in the Unit 5 Video Library.
Have you ever had a bad experience as a customer or treated a customer poorly in your job? Describe the situation to your classmates and use information from the video to explain how the situation could have been handled better.
Post your comments in the 5.01 Communicating with Customers Discussion.
