Introduction
The Internet and cell phone have changed how we interact with one another. In the past we would call someone on a landline or send him or her a business letter. We can now correspond with that person in a matter of seconds. Despite these advancements, you still need to know how to correspond with someone in a professional manner. Read below to discover the most commonly used formats and when to use them.
Informal letter – A letter or email written to someone you know. The tone of the letter is personal, not professional. Ex. You type a letter or email concerning the homecoming football game.
Personal business letter – A letter or email written by you to a person in a business or to a company. This letter could express interest or concern about an issue or product. Ex. I type a letter or email to a restaurant concerning my displeasure in the service I received.
Formal business letter – A letter or email written from one company or organization to another. The subject and tone of the letter is professional in nature. Ex. A letter from one company to another concerning a business transaction.
In this lesson you will learn how to effectively communicate using a formal letter or email.
Following successful completion of this lesson, students will be able to...
- Write a formal business letter.
- Write an effective email correspondence
Essential Questions
- How do I write a formal business letter?
- How do I write an effective email correspondence?
Enduring Understandings
- The appropriate choice and creative use of media allows us to communicate effectively.
The above objectives correspond with the Alabama Course of Study: Career Preparedness standards: 6a.