2.07 Formal Organizations and Bureaucracy

• Introduction
• Learn
• Try It
• Task

Introduction

Have you ever been frustrated dealing with the policies and procedures of a business? A school? The government or another formal organization? Did you ever wonder why formal establishments have so many rules and regulations and why people rarely bend (or break) those rules?

As members of society, you have to deal with formal organizations and bureaucracies all the time! Sometimes you are probably thankful for their structure and policies. Othertimes, you might get frustrated and wish for changes. In this lesson, you will explore why formal organizations are set up the way they are...for better and for worse.