2.01 Can You Fix It?

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Computer Knowledge Review

Read the question carefully and choose the best answer. This is a multiple choice game about using reference sources. Read all the answers carefully before you choose your answer. Pick the best answer from the choices available.

All the files deleted from the computer are stored in ___________ (Fill in the blank).
1. My computer
2. Recycle Bin
3. Temporary Files
4. Control Panel
Answer: B. Recycle Bin
A printer is considered to be in the category of _____________ (Fill in the blank).
1. Hardware
2. Software
3. Syetem software
4. Operating system
Answer: A. hardware
Windows 10 is one example of: __________ (Fill in the blank)
1. Operating system
2. a word processor
3. application software
4. an internet browser
Answer: a. operating system
Mac OS is an example of _________ (Fill in the blank).
1. a word processing software application
2. an internet browser for Apple computer users
3. Apple operating system
4. Word processing software
Answer: C. Apple operating system
Norton, McAvee, Trend, Bullguard, AVG and others like them are popular __________ (Fill in the blank).
1. operating systems
2. virus protection software brands
3. Other names assigned to versions of the Mac operating system.
4. virus names
Answer: b. virus protection software brands
What is the purpose of a firewall?
1. to provide authentication of the user
2. for security protection for your computer
3. to allow your computer to access the internet.
4. for data transmission to storage clouds
Answer: b. for security protection for your computer
The ability to diagnose and troubleshoot common computer issues___________ (Fill in the blank).
1. Is a valuable skill personally and professionally
2. is not a worthwhile skill that I need to acquire
3. Is really not my concern; leave it to the geek squad
4. should always be left to the professionals
Answer: a. Is a valuable skill personally and professionally
If your laptop keeps overheating, what should you do to keep it from becoming damaged?
1. Don't leave it on all the time
2. Get a new laptop
3. Buy a cooling pad for laptops
Answer: C. Buy a cooling pad for laptops
When determining if the computer problem is a hardware or software issue, what should you ask?
1. Is the compute plugged in? This would be a good question if the computer would not power up.
2. Is the computer plugged into a power source (surge protector) that could be turned off?
3. Have you recently installed any hardware or software?
Answer: C. Have you recently installed any hardware or software?
Which of the following could cause a computer to slow down?
1. Viruses
2. Saving everything to the hard drive.
3. Using an external hard drive plugged in USB drive
Answer: a. Viruses
There is no output from the printer. What could be the problem?
1. A popup blocker is on preventing the item getting to the printer.
2. Paper Jam or paper is out.
3. The power light for the printer is on.
4. The print que shows that the document went to the printer.
Answer: a. There is no output from the printer. What could be the problem?
What software automatically loads when the computer is starting up?
1. Microsoft
2. Operating System
3. Application programs
4. Answer Choice
Answer: b. Operating System
What describes a possible effect of a computer virus?
1. It cannot get past your protection software
2. Compressed files will not be damaged
3. Files can be corrupted and made unreadable
4. Viruses only damage image files
Answer: C. Files can be corrupted and made unreadable
A symptom of malware infection might include:
1. Computer is beginning to slow down and doesn’t respond to commands
2. Your desktop icons are rearranged.
3. Your desktop icons become extra large
4. Fonts have changed.
Answer: a. Computer is beginning to slow down and doesn’t respond to commands
There is no sound on the computer. What might be the issue?
1. A defective graphics card
2. Speaker volume is muted
3. The operating has been corrupted
Answer: b. Speaker volume is muted

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