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Business Correspondence Vocabulary Practice

Identify the term that matches the given definition.

  1. The author's address; also appears in the upper-left corner of an envelope

    Answer: return address

  2. Paper with a company's name and address already printed on it

    Answer: letterhead

  3. The recipient's address typed in the letter above the salutation

    Answer: inside address

  4. The line at the start of a letter including the greeting and the recipient's name, such as "Dear Mr. Doe"

    Answer: salutation

  5. A courtesy closing; the most common is "Sincerely,"

    Answer: complimentary closing

  6. Printed name of the writer, who will sign his/her name in the quadruple space above this line

    Answer: signature line

  7. The initials of the person who typed the letter

    Answer: reference initials

  8. Indicates that there are other items in the envelope

    Answer: enclosure

  9. Indicates if any other people are receiving copies of the same letter

    Answer: copy notation

  10. A series of keystrokes that you record to automate tasks that you perform frequently

    Answer: macro

  11. A sample or model document on which new documents are based.

    Answer: template

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