Introduction

Imagine it is your first day on the job at a restaurant and you have been assigned to wait tables. You know everything there is to know about delivering the food to the table, but you are very unfriendly to the customers and do not respond well to their constant requests for more drinks, more condiments, and more napkins. Do you feel your first day on the job will be pleasing to your employer? If you answered "no", then you are right!

Employers do not find it very difficult to help their employees brush up on the skills needed to perform a particular task, but teaching employees to demonstrate enthusiasm and a good attitude is a difficult thing to teach. Skills such as these are part of a set of soft skills that are desired by all employers.

In this lesson, you will discover the definition of soft skills as well as the soft skills employers desire the most in their employees.

 

Lesson Objectives

Following successful completion of this lesson, students will be able to...

  • Define and identify soft skills.
  • Describe the importance of soft skills.

Enduring Understandings

  • Soft skills are important to all employers and are very important to one's success on the job.

The above objectives correspond with the Alabama Course of Study: Business Technology Applications standards:

This lesson incorporates the following Literacy Standards: R1, R2, R3, R4, R5, R6, R10, W1, W2, W3, W4, W5, and W6